Transforming Lives • Strengthening Community

Assistance League® of Minneapolis/St. Paul

Privacy Policy

This website is operated by Assistance League of Minneapolis/St. Paul. It is recognized that visitors to this site are concerned about the information provided and how that information is treated. The chapter cares about the privacy of its website visitors and therefore does not sell or otherwise make available personal identification information to any person or organization.

The chapter's website may contain "links" to other sites not affiliated with the chapter. Every effort is made to link to sites that share the same standards regarding your privacy. However, since Assistance League of Minneapolis/St. Paul is not responsible for the privacy practices of such other sites, users are encouraged to be aware when they leave this site, to read the privacy statements of each and every website that they visit. The information contained in the privacy policy statement of Assistance League of Minneapolis/St. Paul is for the website of the chapter only.

This website and the website of National Assistance League contain trademarks, service marks, graphics and text that are the property of Assistance League of Minneapolis/St. Paul and National Assistance League. These properties may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed without the prior written consent of Assistance League of Minneapolis/St. Paul or National Assistance League. Except as expressly provided above, nothing contained herein shall be construed as conferring any license or right under any copyright or other intellectual property right. Further information on the rules for trademark usage can be found at

The names of individuals and businesses appearing on the website have been so placed with their express and implied knowledge. Personal information shall not be divulged for any reason unless a link to that certain person or business has been granted and is in place on this website. This chapter does not distribute it's e-mail lists or the individual names and addresses on it. Assistance League of Minneapolis/St.Paul does not divulge the identities of its members or donors to non-members.

This Privacy Policy was last updated on January 11, 2011.

Donor Privacy Policy

Revised May 4, 2017

This document sets forth the policy that Assistance League of Minneapolis/St. Paul shall follow with respect to the contributions and privacy rights of donors as well as the responsibilities of the organization.


Donor information is collected from contribution forms accompanying donations, from information contained on donor checks and from online information provided by donors through electronic transactions.

Information collected is the donor's contact information and the donation amount. The donor's name and donation amount category (a dollar range) may be printed in the organization's Annual Report and other brochures. Dollar amounts of specific donations are not published. Contact information may be used in the annual mail solicitation campaign and other donor development activities.

Unless otherwise provided below, this DONOR PRIVACY POLICY shall be provided to any donor upon request, and is available on the chapter website:

Assistance League of Minneapolis/St. Paul shall not copy, reproduce, publish, sell or post a donor’s personal contact information or specific amount of any donation to any individual or business without the written consent of the donor. An exception shall be made where required by law and may be made without prior knowledge or consent of the donor.

Publications, promotional items and publicity of the chapter, referred to in this document, shall include but not be limited to the following: Brochure and Annual Report.

  1. An acknowledgement letter to the donor shall be sent from Assistance League of Minneapolis/St. Paul acknowledging any contribution and amount of the donation to the chapter. This policy does not include acknowledgement for items donated to our Thrift Stop for future sale. The chapter will make every effort to acknowledge gifts-in-kind in writing.
  2. The name and amount category (a dollar range) of donations to Assistance League of Minneapolis may be listed in documents viewed by members and nonmembers in such publications as are listed under the General Statements section above. A donor to Assistance League of Minneapolis/St. Paul shall have the right to refuse the publishing of the donor’s name or amount category. This shall be accomplished in the following way:
    1. Assistance League of Minneapolis/St. Paul may publish the names and amount category (a dollar range) of the donors in it’s publication of the annual report. If the donor does not wish to have their name and/or amount category published, donor shall check the appropriate box on a form to be provided by and returned to Assistance League of Minneapolis/St. Paul. This form is also available on the chapter’s website. If no form is sent with a donation, the donor has the right to clearly indicate their desire to remain anonymous on their check or with other documentation that accompanies the donation.
    2. There shall be a place for the donor’s signature and date of signing on the Assistance League of Minneapolis/St.Paul donation form.
    3. Assistance League of Minneapolis/St. Paul is not required to send out an individual copy of the DONOR PRIVACY POLICY. However, when a donation is received, the acknowledgement letter invites the donor to view the DONOR PRIVACY POLICY on the chapter website. A complete copy of this policy shall be sent to the donor upon request.
  3. All donations shall be treated individually so that multiple donations from a single donor shall receive the same considerations as if each were the first donation received.
  4. The authorization to release or refuse the listing of the name of the donor to Assistance League of Minneapolis/St. Paul shall be in place at the time the donation is received and shall remain in effect for any publications that list donors to Assistance League of Minneapolis/St. Paul until changed by the donor .
  5. Assistance League Minneapolis/St. Paul’s Board, Assistants to the VP Resource Development and Assistant Treasurer who require access to the information may view the names of donors and amounts of donations. In addition, donations of $500 or more by a nonmember will be shared with the referring chapter member for personal acknowledgement at the time the donation is received, unless the donation was marked to be anonymous or amount to not be disclosed.
  6. The VPRD can share specific donation information with members of the chapter Gift Development and Review Committee as needed for specific gift development efforts.


A donor’s photograph will not be used at any time or in any publications without the donor’s consent. However, any adult who agrees to appear in a photograph grants implied consent to publication. This implied consent shall apply to the name and likeness of the donor being published in the documents described in the General Statements section above as well as a description of the type of contribution given to the chapter. It is not necessary to obtain written or oral consent from individuals photographed in large crowds and/or groups if the photograph is taken at any event sponsored by the chapter. In the case of a minor, written permission will be obtained from the parent, guardian or custodian.

Assistance League of Minneapolis/St.Paul
6416 Penn Ave S.
Richfield, MN 55423-1141

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Social Media Policy

Each chapter is required by National Policies for Chapters to have a Social Media Policy as outlined below. The increased liability regarding social media requires chapters to set social media standards.

This policy governs the publication of and commentary on social media by members and employees of National Assistance League® and its related chapters ("Assistance League"). For the purposes of this policy, social media means any facility for online publication and commentary, including without limitation blogs, websites and social networking sites such as Facebook, LinkedIn, Twitter, Pinterest, Instagram and YouTube. This policy is in addition to and complements any existing or future policies regarding the use of technology, computers, email and the internet.

Assistance League members and employees are free to publish or comment via social media in accordance with this policy. Assistance League members and employees are subject to this policy to the extent they identify themselves as an Assistance League member or employee (other than as an incidental mention of place of employment in a personal blog on topics unrelated to Assistance League).

Setting up Social Media

Assistance in setting up social media accounts and their settings can be obtained from the National Social Media Administrator, a member of the National Marketing Communications Committee.

Your chapter profile on social media sites must be consistent with your chapter profile on the Assistance League website or other Assistance League publications. Profile information and guidelines may be obtained from the National Social Media Administrator.

Official Assistance League photographs must be used for your profile photograph. Assistance League photographs can be obtained from your chapter Marketing Communications and/or Public Relations Committee and must follow the Graphic Standards provided by National Assistance League.

Username: The username created for online utilization should include "AssistanceLeague" or "AL" and the location of the chapter. For example, "Assistance League of Capistrano Valley" for Facebook and "AL Charlotte" for Twitter. The "AL" should only be used when there is a length limitation on the username as is the case for Twitter. No individual chapter should use "Assistance League" alone, as that should only be used by National Assistance League.

Profile Picture: The profile picture used on each social media platform should be your chapter or auxiliary logo. Each social media platform has different profile picture size requirements. Make sure that your profile picture is clear and visible on each platform. For example, on Facebook your profile picture needs to be 180x180 pixels to display correctly.

Cover Picture: The cover picture feature is available on some social media platforms, such as Facebook and Twitter. When the cover picture feature is available, each chapter should select an engaging photo that is reflective of that chapter. This could include a picture of its members, philanthropic programs or upcoming fundraising event.

Profile Information: When setting up your profile, be sure to include all relevant information in the "About" section for each platform. This helps brand the organization and helps your visibility on search engines.

Auxiliaries, Assisteens® and Thrift Shop: When relevant, a chapter might choose to create a separate page for a specific cause. This could include pages for auxiliaries, Assisteens, thrift store, etc. This is only recommended when there is a clear need and benefit to the organization and/or community. All policies and guidelines included in this document apply to those pages as well.

Conduct and Content

Publication and commentary on social media carries similar obligations to any other kind of traditional written or spoken publication or commentary. All uses of social media must follow the same code of ethics that Assistance League members and employees must otherwise follow.

  1. All Assistance League social media profiles and postings shall portray the chapter and/or corporation in a professional manner.
  2. All posts and comments shall be in compliance with the Assistance League code of ethics and all other established policies, including Guidelines for Written Materials.
  3. All members and employees must have the Consent Regarding Photographs form and a social media policy agreement signed annually.
  4. Chapters shall have their own social media administrators. Two or three administrators per chapter are recommended.
  5. Administrators shall have the responsibility to add or remove photos and content from internal or external sources on a regular basis. A successful page requires consistent monitoring and content generation.
  6. Content recommendations:
    1. Use disclaimers. When posting or commenting in a capacity unrelated to Assistance League, make clear that any statements made are solely his/her own and do not represent the opinions or viewpoints or official policies of Assistance League.
    2. Be transparent. When posting or commenting as a representative of Assistance League, disclose your name and the fact that you are an employee/member/volunteer of Assistance League.
    3. Be accurate; correct any mistakes as soon as possible.
    4. Be considerate.
    5. Respect copyright laws. Respect copyright laws by ensuring all posts incorporating copyright material, properly cite source material. Provide links to original sources when possible.
    6. Always obtain permission from colleagues or community members before writing about them. (Consistent with our privacy policy)
    7. Follow the three keys to social media posting for nonprofits:
      1. Appreciation. Show appreciation to your community partners. Be generous about the work of your community partners and link to their social media platforms where appropriate to increase visibility of Assistance League's social media presence in accordance with the policies for chapters regarding placement of chapter logos and links.
      2. Advocacy. Be interesting, relevant and share Assistance League’s hard work and commitment to the community. Uphold and promote the mission and vision statements of Assistance League and adhere to all established policies.
      3. Appeals. Social media platforms can be very helpful in making appeals for support of Assistance League. Only use when appropriate and only after establishing yourself in the social media realm.
    8. Responding to negative comments:
      1. Designate someone to respond to negative comments on your social media sites.
      2. Decide when to respond to a negative comment and when to ignore them. (Correcting misinformation vs. arguing with a negative poster)
      3. Decide when to delete a negative comment or leave it posted.

Confidential and Privacy Information

It's perfectly acceptable to talk about your work and have a dialog with the community, but it's not okay to publish confidential information. Confidential information includes things such as unpublished details of current projects, members’ personal information and items not yet approved by membership. We must respect the confidential information about our chapter and/or corporation and our members.

Privacy settings on social media platforms should be set to allow anyone to see profile information similar to what would be on the Assistance League website. Other privacy settings that might allow others to post information or see information that is personal should be set to limit access. Be mindful of posting information that you would not want the public to see. For example, the chapter’s Board and regular meeting minutes cannot be placed on your chapter’s social media site.

Thanks to Debra Fisher Goldstein Photography for many of our photos.

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